Billing Inquiries
Billing is completed on the second to last billing day each month. Bills are typically due 20 days after billing. For questions regarding billing, please contact our office at 800-794-2353. If you have multiple meters and are interested in invoice billing, please contact our office to set up an account. For more information, please contact our office as well.
Payment Arrangements
CMS Electric understands members may struggle to stay current on their bills, but we are here to help. We can help get you caught up by making payment arrangements. To make a payment arrangement, contact our office at 800-794-2353.
CMS Payment Options
CMS Electric has six convenient payment options for our members. All members receive a standard monthly bill for their electrical use. Bills are due and payable upon receipt. We realize one method of payment does not fit every member’s needs, so we have several payment options available for your convenience. All our payment options are free.
1 | Auto Payment/Bank Draft
Members have the option to have payments automatically withdrawn from their bank accounts or credit/debit cards. Sign-up is available through our online bill pay system or through the office. Auto payments are drawn automatically each month on the due date of the bill. A form is also available on our website cmselectric.com. Download Bank Draft form
2 | SmartHub/Online Bill Pay
Online bill pay is also available 24 hours a day, 365 days a year. Click the “Pay Online” button on the left side of CMS Electric’s website or follow cmselectric.smarthub.coop/login.html. Members can also download the “Smart Hub” app from the Apple or Android marketplaces on any mobile device.
3 | CMS Electric Offices
You may pay by check, cash or credit/debit card at either office in Meade or Coldwater. Our offices are open from 8 a.m. to 5 p.m., Monday-Friday, except for select holidays.
4 | Night Deposit Boxes
There are night deposit boxes located at either office in Meade or Coldwater. Payments dropped off after 4 p.m., Monday-Friday, will be posted the next business day. Please pay inside to avoid broken payment arrangements or disconnection.
5 | Mail*
CMS Electric’s monthly bill comes with a return envelope that you use to mail your check back to us at P.O. Box 790, Meade, KS 67864 or P.O. Box 738, Coldwater, KS 67029
*Please allow additional time if using the postal service. Payments must be received in our office on or prior to due date. We DO NOT use the mailing post date for the payment date.
6 | IVR
CMS Electric has an automated pay-by-phone option. Members can use a check or credit/debit card by calling 855-960-3064.